I feel proud introducing V Mart, India’s fastest growing value retail Chain.
It feels like a dream come true, as when we started our Journey in the year 2002, we never felt this will become so huge, but you discover your desires or ambitions as you keep on doing things. When we opened first V Mart store, we were not sure how will we fill it up. We had something in mind, which today is being converted into a big empire.
Today we have a list of more than 2 million satisfied customers with us. The rapidly evolving Indian retail industry has created challenges to sustain our market positioning and also opportunities to utilize the market dynamics for further continuing our growth. As Henry Ford once said, 'before everything else, getting ready is the secret of success.
To achieve this ambition, V Mart is transforming itself in depth, bring the brand closer to its customers and reach the levels of performance and profitability to the best in the retail business.
To achieve these objectives we have undertaken a number of new initiatives this year.
We have been introducing more exciting marketing activities to create better customer
engagements. Also our CRM systems are being revamped and redesigned for further improving
customer loyalty and basket share.
Human resource would be the key for success for any organize retailer. Keeping that in mind,
a number of initiatives are being undertaken i.e. preparing our employees for better customer
service, better operational efficiency and to take higher responsibilities. We are also working on
initiatives to improve teamwork and employee morale.
We are continuously increasing the number of private labels in our portfolio as more than 30%
of sale comes from these Private labels.
V Mart deals with a complete range of products ranging from Apparels, Accessories,
Footwear, Cosmetics, Luggage, Toys, Games, Home accessories & furnishing, food, non-
food and staple items.
I would like to utilize this opportunity to congratulate all our employees, investors and customers
for their support, which have been invaluable to building the brand, At V Mart, we believe that
we can perform even better to touch new horizons of success in the coming year.
